Customer Support
WHAT CAN WE HELP YOU WITH?
Have questions about custom Hammer apparel, need help with your order, or want to learn about team gear? We’re here to help you get the toughest bowling gear on the lanes.
Shipping Info
Free shipping on all orders in the continental United States.
Returns & Exchanges
30-day return policy on all products. Return any item in original condition for a full refund.
Track Your Order
Check your order status and tracking information. Get updates on your Hammer gear delivery.
Payment Options
We accept all major credit cards, Affirm, Cash App, Afterpay, and Klarna for flexible payment options.
Custom Apparel
Need custom team gear? Contact us about customization options for your team.
Order Questions
Have questions about your order? We’re here to help with any concerns.
FREQUENTLY ASKED QUESTIONS
How much does shipping cost?
We offer free shipping in the continental United States.
What is your return policy?
Our return policy is within 30 days for a full refund. If item has been customized, we can offer 30 days for store credit.
How long will delivery take?
For customized products, shipping times will range from 3-4 weeks. For non-customized products, please allow 7-14 business days.
Can I track my order?
Yes! Once your order ships, you’ll receive an email with tracking information so you can monitor your delivery.
What payment methods do you accept?
We accept all major credit cards, Affirm, Cash App, Afterpay, and Klarna for secure and convenient checkout.
Do you offer custom team apparel?
Yes! We specialize in custom Hammer bowling apparel for teams and leagues. Fill out our contact form below with your customization details and we’ll get back to you with options.
How do I know what size to order?
Each product page includes size information to help you find the perfect fit. If you have questions about sizing, contact us and we’ll help you choose the right size.
Can I customize my order?
Absolutely! We offer customization options including adding names, numbers, and custom designs to many of our products. Contact us with your customization request and we’ll provide you with options and pricing.
What if my item doesn't fit?
If your non-customized item doesn’t fit, you can return or exchange it within 30 days for a full refund or different size.
How long does customization take?
Custom orders typically take 3-4 weeks from order placement to delivery. This includes production time and shipping.
NEED HELP? SEND US A MESSAGE
Contact our team by filling out the form below. Expect a response within 24-48 hours. If you email on the weekend or a holiday, we’ll respond the following business day.
*For order changes or custom apparel inquiries, our team will prioritize your request to ensure we respond ASAP.*
WHY CHOOSE HAMMER GEAR
Always Free Shipping
Every order ships free in the continental United States with no minimum purchase required.
30-Day Returns
Not satisfied? Return any item within 30 days for a full refund. We make returns simple and stress-free.
Custom Team Gear
We specialize in custom Hammer apparel for teams and leagues with personalized designs and names.
Flexible Payment
Multiple payment options including Affirm, Afterpay, and Klarna for secure, convenient checkout.